Welcome to RedRush. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you use the RedRush mobile application or website.

We collect information needed to create accounts, process orders, support delivery, and operate the service: - Account and contact data: name, email address, phone number, role, and support messages. - Location data: delivery addresses and app location while in use for nearby restaurants, delivery tracking, rider dispatch, and local pricing. - Order data: restaurant, cart items, totals, delivery status, rider assignment, and support history. - App activity: app interactions, in-app search history, order update preferences, and notification state. - Selected images: profile, restaurant, and menu photos that users choose from their photo library. RedRush does not require camera access for uploads.

We use collected information to: - Create and manage user accounts. - Process and manage orders, deliveries, cash payment status, and support requests. - Save recent searches and send order update notifications when enabled. - Dispatch riders to the correct customer and restaurant locations. - Keep customers, vendors, riders, and administrators informed about order status.

We share information only when needed to provide the service: - With vendors and restaurants to fulfill food orders. - With delivery riders so they can pick up and deliver orders. - With service providers such as hosting, database, notification, image hosting, and payment infrastructure providers. - With authorities where required by law or to protect users, the service, or the public.

We keep account, order, support, and operational records only as long as needed for service, safety, accounting, legal, and dispute-resolution purposes. You may request deletion of your account and associated data at any time. Visit /account-deletion, send a request from Support in the app, or email support@redrush.app with the email address on your account. We will verify ownership before deletion.

RedRush may request location permission to show nearby restaurants, route deliveries, and support rider dispatch. RedRush may request photo library access when a user chooses to upload a profile, restaurant, or menu image. RedRush does not require Android camera permission.

RedRush currently supports cash payment on delivery. Online payment infrastructure for Paystack and M-Pesa is being prepared, but online payments are not enabled until provider verification and webhook confirmation are complete.

If you have questions or comments about this Privacy Policy, please contact us at support@redrush.app.